Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a deposit, or contact us for support. This includes:

• Personal identification information (name, email address, phone number)
• Financial information (payment method details, transaction history)
• Gaming activity and preferences
• Communications with our support team
• Device and usage information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our gaming services
• Process transactions and send related information
• Verify your identity and prevent fraud
• Comply with legal and regulatory requirements
• Send you promotional communications (with your consent)
• Provide customer support and respond to your requests

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and provide personalized content. You can control cookie settings through your browser preferences.

6. Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request data portability
• Withdraw consent for marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Gaming transaction records are kept for a minimum of 7 years as required by Australian gaming regulations. Account information is retained for 3 years after account closure.

8. International Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that any international transfers comply with applicable privacy laws and that appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us